Privacy Policy

Enduro Training Centres – Privacy Policy

Last updated: May 2026

Enduro Training Centres (“ETC”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights under UK GDPR.

By using our website or making a booking, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal data when you interact with our website or make a booking:

Information you provide to us

  • Name
  • Email address
  • Phone number
  • Billing address
  • Booking details (event type, date, preferences)
  • Any notes you provide during checkout
  • Payment information (processed securely by Stripe — we do not store card details)

Information collected automatically

  • IP address
  • Device and browser type
  • Pages visited
  • Cookies (see section 8)

2. How We Use Your Information

We use your personal data to:

  • Process and manage your bookings
  • Send booking confirmations, reminders and updates
  • Contact you regarding changes to your event
  • Provide customer support
  • Improve our website and services
  • Meet legal and regulatory requirements

We do not sell your data or share it with third parties for marketing.

3. Payment Processing

All payments are handled securely by Stripe. ETC does not store or have access to your full card details.

Stripe may process your data outside the UK, but always under GDPR‑compliant safeguards.

4. Booking Management

When you book an event, your details are stored in:

  • WooCommerce (our booking system)
  • Our secure order management system
  • Email notifications sent to our coaching team

This allows us to deliver your training session safely and effectively.

5. How Long We Keep Your Data

We retain booking information for up to 6 years for accounting, safety and insurance purposes.

You may request deletion sooner, unless we are legally required to retain the data.

6. Sharing Your Information

We only share your data with trusted service providers who help us operate our business, including:

  • Stripe (payments)
  • WooCommerce (booking system)
  • Email service providers
  • Website hosting provider

These partners only process your data as needed to provide their service and are bound by GDPR.

We do not share your data with third‑party advertisers.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (where legally permitted)
  • Object to certain types of processing
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at:

info@endurotraining.co.uk

8. Cookies

Our website uses cookies to:

  • Improve site performance
  • Enable checkout functionality
  • Analyse website traffic

You can control or disable cookies through your browser settings, but some features may not work correctly without them.

9. Email Communications

We send emails to:

  • Confirm your booking
  • Provide event details
  • Notify you of changes
  • Send safety or operational updates

We do not send marketing emails unless you explicitly opt in.

10. Data Security

We take data protection seriously and use:

  • SSL encryption
  • Secure servers
  • Access controls
  • Regular security updates

While no system is 100% secure, we follow industry best practices to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Enduro Training Centres Email: info@endurotraining.co.uk